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Anne Arundel County Department of Inspections and Permits Announces New Webpage Feature that Displays Real-Time Activity in the Permit Center

Annapolis, Maryland (May 11, 2015) — The Anne Arundel County Department of Inspections and Permits is pleased to announce a new feature to improve customer service and reduce wait times in the Permit Center.

“This tool allows our customers to better plan their visit to the Permit Center based on customer activity levels,” stated Dan Kane, Director of Inspections and Permits.  “Now they have an option to apply for a permit at non-peak activity times and get in and out faster.”

The feature can be found on the Permit Center’s homepage and provides real-time information on the number of customers waiting to apply for a permit.  Users can log on to http://www.aacounty.org/IP/PAC/index.cfm and see how many people are waiting to apply for residential, commercial and trade permits or license applications.  It is also accessible by mobile phones by going to the department’s home page:  http://www.aacounty.org/IP/index.cfmand click on the link that reads: “Planning a visit to the Permit Center?  See how many people are ahead of you.



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